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2007 2nd Quarter Announcement

SYKES ENTERPRISES, INCORPORATED REPORTS SECOND QUARTER 2007 FINANCIAL RESULTS

Double-Digit Revenue Growth in the Second Quarter Supports Revenue & EPS Outlook for the Full-Year TAMPA, FL – August 6, 2007 - Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ:SYKE), a global leader in providing outsourced customer contact management solutions and services in the business process outsourcing(BPO) arena, announced today financial results for the second quarter of 2007, the highlights of which are as follows:

(In millions, except per share data)              
                                                                Second Quarter2007               Second Quarter  2006 (a)
Revenues                                                $168.3                                     $135.2
Income from Operations                        $7.5                                         $6.5
Net Income                                             $6.3                                         $11.8
EPS                                                         $0.16                                       $0.29

(a) Results for the second quarter of 2006 included a tax benefit of approximately $0.12 per share related to a
Canadian tax appeals settlement

  • Second quarter revenues rose to a record $168.3 million, up 24.5%; excluding
    contributions from the Argentina acquisition, second quarter revenues were a
    record $159.9 million, up 18.3%, with the revenue growth split roughly evenly
    between new and existing client relationships
  • Consistent with recent quarters, growth was broad-based with top-40 clients,
    which represent over three-quarters of total revenues, growing by approximately
    23% over the comparable quarter, excluding contributions from the Argentina
    acquisition
  • Revenue concentration among top-10 clients declined further in the second
    quarter of 2007 to 37% versus 43% in the comparable quarter last year, with the
    largest client representing 6.5% of second quarter 2007 revenues versus 6.2% in
    the comparable quarter last year
  • The Company achieved its second quarter seat capacity expansion target with
    the addition of approximately 1,180 seats; total seat capacity increased
    organically (excluding the Argentina acquisition) by 21%, or approximately 3,940
    seats, over the comparable quarter – led primarily by expansion in offshore
    capacity by approximately 3,450 seats
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