PC and Peripherals

More power, increased speed, and greater capacity are all features of today’s market, and are all available at diminishing cost.

Margins are also under pressure and, as products become more complex, the user’s ability to get from it what they expected becomes diminished. As a result costs escalate because users call for support or return their products claiming that they don’t work.

SYKES’ Technology clients have worked with us for a long time to achieve the right balance between customer satisfaction, cost of support and service performance. After-sales support need not be just a cost to your business. It is an opportunity to satisfy the customer, generate revenue, and protect the brand.

For the PC & Peripherals industry SYKES’ services include:

Customer Service | Technical Support | Warranty Entitlement |  Service Despatch | Inbound Sales | Web Assisted Sales |  Repair Logistics Management