Customer support operations are generally provided free to the consumer.
But when the warranty is ended, or there’s an opportunity to make a sale, or a refund is appropriate - SYKES completes the transaction.
We offer multiple choice: currencies, payment methods, and tax models. Whether it’s direct sales, e-commerce, product recall, or paid-for support – collecting or making the payment concludes the deal.
Tax? Our service includes more than just accounting for receipts and issues. We complete and file tax returns, provide full audit-trail information, and keep the tax authorities happy!
SYKES collects €13m of client e-commerce payments in EMEA each year
